Billing Information

As an Idaho Falls Fiber customer, you will receive TWO bills for your fiber internet service. One bill will come from your internet service provider. The second bill is a fiber infrastructure charge from Idaho Falls Fiber. The infrastructure charge will be included on your Idaho Falls utility bill.

To pay your city utilities account, which includes your city fiber infrastructure fee, please click the link below. If you would like to start service, stop service, or change internet service providers, please call customer service (208) 612-8725, and we will be happy to assist you. Please visit your internet service provider for more information about your internet service account.